Sometimes we have promotions where we offer free items to our customers if they pay the shipping and handling. So that all of our customers have a change to enjoy these products, we limit the amount of free items you can buy.
If you exceeded the limit on the free items, our shipping system will not offer a shipping method. Limit your promotional items to the recommended amount and a shipping option should be available to you at that point.
Note: Our promotional offers will have a different shipping time than non-promotional offers. To read more about shipping times, please visit our Shipping & Delivery page.
We are working hard every day to get our items shipped to you as fast as possible. As of right now, non-promotional items can take between 2-4 weeks; it may take longer for deliveries outside of the USA due to customs. For more detailed information on shipping, visit our Shipping & Delivery page.
Currently we offer most major credit cards, debit cards and Paypal. Due to security for both the seller and buyer, we find that these are the safest options available and currently have no plan to accept other forms of payment.
We will never sell your email to other companies or stores. The only time we require your email is during the checkout process so that we can keep you updated with your order. You can also choose to sign up for our newsletter for promotional offers, discount codes and news on new products.
Once you make your purchase from us, your credit card information is gathered by Stripe or Paypal and used to purchase from our suppliers. Paypal and Stripe are proven to be the safest methods for online purchases. You can rest easy knowing that your credit card information is safe and secure.
After your purchase we do not keep your credit card information and will NEVER give it to any other parties.
Once you complete your order with us, you should receive an email shortly updating you with the fulfillment and shipping process. Sometimes this can take a day or two. After that time, please check your spam folder in your email provider as our emails sometimes get filtered into the spam folder. If you still have not received an email, please contact us and we will provide you with your tracking information.
Note: In order to bring you more great deals, promotional offers are not provided with tracking information. We are also unable to provide tracking to all countries for more information on our shipping policies please visit our Shipping & Delivery page.
First, we are sad that you did not enjoy your item and wish to return it. We have a 30 day, no questions asked, money back guarantee. Once you receive your item, you have 30 days to contact us and request a return. If you try to return after 30 days, unfortunately we will be unable to issue you a return.